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FAQ

Is D’IYANU Black-owned?

Yes, D’IYANU is owned by a Nigerian brother and sister team - Addie Ajayi and Dara Ajayi

Is it cultural appropriation to wear D’IYANU products if you’re not African or of African descent?

We welcome people of all backgrounds interested in celebrating the African diaspora to wear our products. Our founder Addie Ajayi launched D’IYANU with the goal of sharing her rich Nigerian heritage with people who love bold African prints and appreciate its origin.

Do you allow returns and exchanges?

Yes, we allow the return and exchange of unworn and unwashed items that were not on clearance during the time of purchase if we receive them within 30 days after it was delivered to you. Clearance items can only be returned for store credit. For additional details on returns and exchanges, visit our RETURNS & EXCHANGES page.

Can I visit D’IYANU to shop in person?

Our Norristown location is a warehouse, not a traditional retail storefront, so we do not offer in-person browsing. Please shop and place your order on diyanu.com. Can I pick up my order? If local pickup is available at checkout, you may select it when placing your order. Please wait for confirmation that your order is ready before visiting. Customer pickup is available Monday-Friday, 9am-3:30 p.m. Where do I go for customer pickup? Go to 910 E. Main Street, Suite 102, Norristown, PA 19401. Once inside the building, go to the wooden double doors with the D’IYANU sign above them and ring the doorbell. A team member will assist you.

How long will it take to process and deliver my order?

We aim to ship all orders within 1 business day, except for pre-orders. Delivery times depend on your location and selected shipping method. Standard shipping within the U.S. typically takes 4-7 business days, with expedited options available. International shipping generally takes 7-10 business days, though customs delays may occur. For more details, please refer to our SHIPPING & STORE POLICIES page.

Are your items true to size?

Yes, our items typically run true to size. You can view our size chart at the following link. SIZE CHART

Do you do custom orders?

We do not currently do custom orders. We currently only sell ready-made clothing listed on our website.

 How quickly do you respond to emails? Do you have weekend hours?

We generally respond within 24 hrs. Office hours- Monday- Friday, 9am-5pm EST. Customer Service is currently not available on Saturdays and Sundays.

 Do you offer wholesale?

Yes, we offer wholesale through Faire. https://www.faire.com/direct/diyanu1

 Next Day/Overnight Shipping

Next day orders placed after Thursday, 12PM EST will most likely be delivered the following Monday.

Incorrect Shipping Address

We are not responsible for incorrectly entered shipping addresses. Please make sure all shipping and billing information is accurate prior to placing the order.

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